There are over 90 NHIF Branch Offices spread across the country, with at least one in every county providing access to quality and affordable health care for all Kenyans. NHIF services can also be accessed at all Huduma Centres across the country.
731
Listed below are all the NHIF branches/offices across the country, their locations and contact details.
| COUNTY |
OFFICES |
LOCATION |
POSTAL ADDRESS |
TELEPHONE |
EMAIL ADDRESS |
| Baringo |
Eldama Ravine |
KCB Bd 2ndFl, Mercy Hosp. Road |
1048-20103 Eldama Ravine |
(051)752122 |
|
| Kabarnet |
Mart Properties Ltd |
310-30400 Kabarnet |
(053)8000312/21844 |
kabarnet@nhif.or.ke |
| Bomet |
Bomet |
Aggie Plaza |
538-20400 Bomet |
(020)2531445 |
bomet@nhif.or.ke |
| Sotik |
Bureti Tea Growers Sacco Bldg |
321 Sotik |
0770348695/700 |
sotik@nhif.or.ke |
| Bungoma |
Bungoma |
Daimah Plaza (Bungoma-Kanduyi Rd) |
627-50200 Bungoma |
0771109095 |
bungoma@nhif.or.ke |
| Webuye |
Bettylyne Bd, Gd floor WebuyeBungoma Road |
627-50200 Bungoma |
(020)2139955 |
webuye@nhif.or.ke |
| Busia |
Busia |
Ingonyera House, 2nd floor, Kisumu – Busia Road |
746 Busia |
0772161957,
0772989896
|
busia@nhif.or.ke |
| ElgeyoMarakwet |
Iten |
Baraka Plaza |
370 Iten |
0773781133 |
iten@nhif.or.ke |
| Kapsowar |
Bandaptai Building |
Bandaptai Bldg. |
0776001176 |
|
| Embu |
Embu |
Eastern Emporium, 1st floor, Kenyatta highway |
1315- 60100 Embu |
(068)2230062/2230546,
0776241475
|
embu@nhif.or.ke |
| Garissa |
Garissa |
Northern Site Bdg, Sankuri Road |
107-70100 Garissa |
(046)2102020/2102049,
(020)2524608
|
garissa@nhif.or.ke |
| Homabay |
Homabay |
ColdspringsBldg 1st Floor |
47 Homabay |
0775369644 |
homabay@nhif.or.ke |
| Mbita |
Mbita Dist. Hosp, Adm. Block |
50 Mbita |
0723732629 |
mbita@nhif.or.ke |
| Oyugis |
Olando Plaza gld FL. |
74-40222 Oyugis |
(020)2018067,
0705813796
|
oyugis@nhif.or.ke |
| Isiolo |
Isiolo |
Ibada Plaza, 2ndFlr |
476 Isiolo |
(061)2303451 |
isiolo@nhif.or.ke |
| Kajiado |
Kajiado |
Hibo House 1st floor, Namanga Rd |
30 Kajiado |
0710376931 |
kajiado@nhif.or.ke |
| Kitengela |
EPZ Plaza , Kitengela |
540-00242 Kitengela |
0774544818,
0773669216
|
kitengela@nhif.or.ke |
| Loitoktok |
Emparakuoni Plaza, ground FL. |
540-00242 Kitengela |
0770145754 |
loitoktok@nhif.or.ke |
| OngataRongai |
Masai Mall |
231-00511 Ongata Rongai |
0776827879,
0776833969
|
rongai@nhif.or.ke |
| Kakamega |
Kakamega |
Mega Mall, 2nd floor |
280-50100 Kakamega |
(056)2030399,
(056)2030408
|
kakamega@nhif.or.ke |
| Mumias |
Bemak House, 2nd floor off Nabongo Road |
967-50102 Mumias |
(056)641484,
(056)641005
|
mumias@nhif.or.ke |
| Kericho |
Kericho |
Sinedet Building, 1st floor, Kisumu Busia Rd |
1948 Kericho |
(052)2020518/2020618,
(051)8007097
|
kericho@nhif.or.ke |
| Kiambu |
Kiambu |
Mapa House, lower Grd, Biashara Street |
254 Kiambu |
(066)2022137/2022057 |
kiambu@nhif.or.ke |
| Limuru |
Njegi Plaza 3rdFl, Market Street |
1250 Limuru |
(066)3545484 |
limuru@nhif.or.ke |
| Ruiru |
Central Plaza, 2ndflrRuiru-Githunguri Rd |
1944-00232, Ruiru |
(020)2385345 |
ruiru@nhif.or.ke |
| Thika |
Nellion Centre, Kenyatta road |
P/Bag Thika |
(067)2222271/2231446, (020)2039910 |
thika@nhif.or.ke |
| Kilifi |
Kilifi |
Equity Building 1st floor, Kwa CharoWamae Road |
1310-80108 Kilifi |
(041)2011024/2588864 |
kilifi@nhif.or.ke |
| Malindi |
Barani Plaza 1st floor, South Wing Jomo Kenyatta Road |
1423 Malindi |
(041)2008951 |
malindi@nhif.or.ke |
| Mariakani |
NHIF Office Next to Total Service Station |
449 Mariakani |
(020)2476668 |
mariakani@nhif.or.ke |
| Mtwapa |
Shella Properties Ltd |
1423 Malindi |
(020)2588865 |
mtwapa@nhif.or.ke |
| Kirinyaga |
Kerugoya |
Ushirika Bank Building, 1st fl. Kerugoya/Kutus Rd |
510-10300 Kerugoya |
(077)1067992 |
kerugoya@nhif.or.ke |
| Mwea |
Digital Complex (Makutano/Mwea Rd) |
32-10303 Wanguru |
(020)2465272 |
|
| Kisii |
Kisii |
Ouru Complex 1st floor, Kisii- Ksm Rd |
3466-40200 Kisii |
(058)2030426,
0774865423
|
kisii@nhif.or.ke |
| Kisumu |
Kisumu |
Re-insurance Plaza, Grd Floor, OgingaOdinga street |
231-40100 Kisumu |
(057)2020638/2020028,
(057)2500640,
0776008713/4
|
kisumu@nhif.or.ke |
| Kitui |
Kitui |
ZeinBldg, 1st Fl. Kilugya Street |
1466 Kitui |
0444422920 |
kitui@nhif.or.ke |
| Mutomo |
Mutomo Hospital |
(020)2323072 |
|
| Mwingi |
OsavinyaBd, 1st floor |
0774713810 |
|
| Kwale |
Ukunda |
Ali MbarakBldg, Gd floor, Beach road |
1665-80400 Ukunda |
(040)3202904,
(041)201105
|
ukunda@nhif.or.ke |
| Laikipia |
Nanyuki |
Cider Mall |
673-10400 Nanyuki |
(020)2198401,
(062)31400/01,
0774608427
|
nanyuki@nhif.or.ke |
| Nyahururu |
Kimwa Centre, 1st floor, Nyeri Nyahururu Highway |
2237-20300 |
(020)2620705,
(051)8007099
|
nyahururu@nhif.or.ke |
| Lamu |
Lamu |
Zawadi Hse Sea front Rd) |
358-80500 Lamu |
(041)2011052 |
lamu@nhif.or.ke |
| Machakos |
Kangundo |
Homeland Plaza Tara-Kangundo Rd |
2017-90100 Machakos |
0771237651 |
|
| Machakos |
KCB 3rdFl, Syokimau Rd |
2017-90100 Machakos |
(044)2021043/2021686,
(057)2508256
|
machakos@nhif.or.ke |
| Matuu |
Bidii Textile bldg.Gatangird |
2017-90100 Machakos |
0773985933 |
|
| Mwala/Masii |
Peter MuleiBldgMasii -Tawa Rd |
2017-90100 Machakos |
0771648758 |
|
| Makueni |
Makindu |
Siesta Guest House, 1st floor |
211 Makindu |
0774261550 |
|
| Makueni |
Double K Plaza (Punda Rd) |
|
0774261541,
(020)2360350,
0776090260
|
makueni@nhif.or.ke |
| Mandera |
Mandera |
Haji Mohamed Ibrahim Bd |
525-70300 Mandera |
0775216080 |
mandera@nhif.or.ke |
| Marsabit |
Marsabit |
Dadacha Hse |
378 Marsabit |
(057)2513758 |
marsabit@nhif.or.ke |
| Moyale |
Sharif Guest Hse opposite Moyale Police station |
278 Moyale |
(061)2308632 |
moyale@nhif.or.ke |
| Meru |
Maua |
Maua Methodist Hospital |
437 Maua |
020-8001920 |
|
| Meru |
NHIF Building, Tom Mboya Street |
2193 Meru |
(064)3130137/3130629,
(064)2311052,
0776003600
|
meru@nhif.or.ke |
| Migori |
Migori |
Amicus Plaza 2nd floor |
1183-40400 Migori |
(059)20174/20927,
0771109096,
0774891301,
0776033281/2
|
migori@nhif.or.ke |
| Mombasa |
Mombasa |
Jubilee Building |
84101 Mombasa |
(041)-224360/2227463,
0771109099
|
mombasa@nhif.or.ke |
| Murang’a |
Muranga |
Arahuka Building 2nd floor, Kenyatta Highway |
534-10200 Muranga |
0771386103 |
muranga@nhif.or.ke |
| Nairobi |
Buruburu |
Mesora Centre |
1177-00515 Buruburu |
(020)2465577,
(020)7786690
|
buruburu@nhif.or.ke |
| Eastleigh |
Sunrise Shopping Mall |
7468-00610 Nairobi |
(020)8055788 |
eastleigh@nhif.or.ke |
| Gikomba |
SK Plaza |
1177-00515 |
(020)2210026 |
|
| Industrial Area |
Liberty Plaza Opp imara Junction off Rd |
143-00507 Viwandani |
0775587958,
(020)2538871
|
industrial@nhif.or.ke |
| Kangemi |
Palace Bldg Cooperative Bank |
719-00606 Nairobi |
|
kangemi@nhif.or.ke |
| Kenyatta |
KNH Hospital |
30443-00100 Nairobi |
(020)2723305 |
|
| Mama Lucy Kibaki Hospital |
Mama Lucy Kibaki Hospital, Spine Rd off Kangundo Rd |
1177-00515 Buruburu |
(020)2659608 |
|
| Nairobi |
NHIF Car Park Bldg, Gd Floor |
30443-00100 Nairobi |
(020)2723297/6/4 |
nairobi@nhif.or.ke |
| Ruaraka |
ICPAK Building near KCA university |
1105-00618, Ruaraka |
(020)2465578 |
ruaraka@nhif.or.ke |
| Westlands |
Rainbow Tower |
719-00606 Nairobi |
0772614799,
0773313083
|
westlands@nhif.or.ke |
| Nakuru |
Gilgil |
Barclays Bank Building |
1981 Naivasha |
0722454284,
0733345309
|
|
| Molo |
Cooperative Bank Building, 1st floor |
60 Molo |
0770380263 |
|
| Naivasha |
Prema Plaza |
1981 Naivasha |
(050)2020818/2021489 |
naivasha@nhif.or.ke |
| Nakuru |
AFC Bldg, 1stFl, Kijabe Rd |
155-20100 Nakuru |
(051)2211118/2213278,
077939907
|
nakuru@nhif.or.ke |
| Olenguruone |
AIC Church Building, Ground flr |
277 Olenguruone |
0713117214 |
|
| Nandi |
Kapsabet |
Kapsabet Post Office Bldgs. (Alfred Bungei Rd) |
120 Kapsabet |
0776401995,
0776401952
|
kapsabet@nhif.or.ke |
| Nandi Hills |
Nandi Hills Plaza |
302 Nandi Hills |
0776401995 |
nandihills@nhif.or.ke |
| Narok |
Kilgoris |
Kilgoris Business Centre |
149 Kilgoris |
0770585078 |
kilgoris@nhif.or.ke |
| Narok |
Maa Towers 1st floor, Nairobi – Bomet Road |
918 Narok |
0773881838,
0775513014
|
narok@nhif.or.ke |
| Nyamira |
Nyamira |
Sakami Hse, 1st Floor (main street) |
962-40500 Nyamira |
(020)8064128,
0775369601
|
nyamira@nhif.or.ke |
| Nyandarua |
Ol’Kalou |
Business Park Bldg, 1stflr, |
602-20303 Ol’Kalou |
(020)2611187,
0771290087
|
olkalou@nhif.or.ke |
| Nyeri |
Nyeri |
Lwale place, 1st floor, Kimanthi Way, Field Marshall Mutungird |
658-10100, Nyeri |
(061)2032899/2030957,
0774757483
|
nyeri@nhif.or.ke |
| Othaya |
Nyeri Coop Union Hse, Grd Floor, Othaya -Mukurwe-ini Rd |
670-10106 Othaya |
(020)2665055 |
othaya@nhif.or.ke |
| Samburu |
Maralal |
Oryx Service Station, GF, Rm 10 |
673-10400 Nanyuki |
7746094 |
maralal@nhif.or.ke |
| Wamba |
Wamba Mission Hospital |
673-10400 Nanyuki |
|
|
| Siaya |
Siaya |
Siala Plaza 1st floor, Court Road |
268-40600 Siaya |
(057)5321300,
0771109101
|
siaya@nhif.or.ke |
| TaitaTaveta |
Taveta |
Taveta Sub County Hospital |
31 Taveta |
0721820409 |
|
| Voi |
Mughonyi Plaza,1stFl |
471-80300 Voi |
(043)2030052/2030547,
(020)2437484
|
voi@nhif.or.ke |
| Tana River |
Hola |
|
1423 Malindi |
(020)8032490 |
hola@nhif.or.ke |
| TharakaNithi |
Chuka |
Mombasa Hse near Equity Bank |
414 Chuka |
(061)230350,
0771263765
|
chuka@nhif.or.ke |
| Trans Nzoia |
Kitale |
Trans Nzoia Teachers plaza, Mazingira Rd |
921-30200 Kitale |
(054)31841/879,
077449260
|
kitale@nhif.or.ke |
| Turkana |
Lodwar |
Africana Bldng |
471-30500 Lodwar |
(054)2221011,
0770914918
|
lodwar@nhif.or.ke |
| Uasin Gishu |
Eldoret |
KVDA Plaza, Grd floor |
3091 Eldoret |
(053)2030749/2061400,
0774530762
|
eldoret@nhif.or.ke |
| MTRH |
Moi Referral Hospital |
3091 Eldoret |
(020)2148635/2688748,
(053)203347
|
|
| Vihiga |
Vihiga |
Cherry House, Ground floor |
1449 Maragoli |
(020)2063909 |
vihiga@nhif.or.ke |
| Wajir |
Wajir |
Nasib House Hospital Road |
239-70200 Wajir |
0775471262 |
wajir@nhif.or.ke |
| West Pokot |
Kapenguria |
Kazeto Building |
63 Kapenguria |
0770867421,
0721354219
|
kapenguria@nhif.or.ke |
NHIF Contacts
- Physical Address: NHIF Building, Community Area, Ragati Road, Nairobi (Monday - Friday, 8:00 AM - 5:00 PM)
- Postal Address: P.O Box 30443 - 00100 Nairobi, Kenya
- Phone Numbers: 0800720601 (Toll Free) or +254202723255/56 or +254202714793/94 or +254202722527 or +254202714803
- Email Addresses: customercare@nhif.or.ke or info@nhif.or.ke or complaints@nhif.or.ke or fraud@nhif.or.ke
- Send an SMS to 21101 for help
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