How to Apply for a CRB Clearance Certificate

CRB Clearance Certificate is a credit report document that is issued to citizens (seeking to be employed, start a business, or apply for a loan) by agencies licensed by the Central Bank of Kenya. Companies use it to note an individual’s creditworthiness.
Published on Apr 5, 2022 by CalebCategory How Tos

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How to Apply for a CRB Clearance Certificate

Requirements

  • National ID Card
  • KES. 2,300 in your M-PESA Account (if you are a loan defaulter)

Procedure

To get a CRB clearance certificate, you must make an application through any of these Three (3) CRB Companies licensed by the The Central Bank of Kenya:

a. Metropol Corporation

  1. Dial *433# on your mobile phone using your Safaricom line,
  2. enter your national ID number,
  3. enter an agent number if you were referred by a Metropol agent else enter zero (0) to proceed,
  4. confirm your details to complete the registration process, then
  5. pay KES. 100 as registration fees through M-PESA (paybill number 220388 and your national ID number as the account number). You will receive an SMS with your Crystobol PIN.
  6. Dial *433# on your mobile phone using your Safaricom line again,
  7. Enter your Cristobol PIN,
  8. select Clearance Certificate,
  9. pay KES. 2,200 for the certificate through M-PESA (paybill number 220388 and your national ID number as the account number). You will receive an SMS with your Referene Number.
  10. Visit Metropol Corporation Crystobol Portal, then
  11. sign in with your Mobile Number and Reference Number to download your certificate of clearance.

b. TransUnion Africa

  1. Text your full name to 21272 (SMS charges cost KES. 19. You can download the TransUnion Nipashe App to save on SMS charges),
  2. register by paying a one-off payment of KES. 50 to paybill number 212121 and use your national ID number as account number,
  3. pay KES. 2,200 to the said paybill number also using your national ID number as account number, then
  4. email the M-PESA transaction details to cert@transunion.co.ke and you’ll be emailed back your Certificate of Clearance.

c. CreditInfo Kenya

  1. Visit the CreditInfo Kenya website,
  2. click Clearance Certificate,
  3. choose the certificate you want to apply for (Personal/Company),
  4. fill in your details and Submit. You’ll receive an SMS/email with payment instructions.
  5. Pay via M-PESA (paybill) as directed, then
  6. your Certificate of Clearance will be sent to your email address.

Note:

  • The CRB Certificate of Clearance is valid as at the date of issue. This is because CRBs receive information on a daily basis which could alter your information.
  • This certificate is just a confirmation and does not clear you off your credit debt. Whether you have paid for your clearance certificate or not, decisions will be made based on your credit history.
  • The KES. 2,200 you pay is known as the processing fee for the clearance certificate. It is not a "fine to clear your name on the CRB".
  • A default listing is retained on the CRB for five (5) years from the last date of payment.
  • Try as much as possible to clear all outstanding debts. A zero listing gives you your clearance certificate with little stress.
  • Clearance from the CRB is one of the five (5) clearances outlined in Chapter Six (6) of the Constitution of Kenya.

Contact teQniQal Stationers & Printers Ltd. for Paid Assistance

Call/SMS/WhatsApp us through +254748836850 to be assisted to apply for a CRB Clearance Certificate at a cost of KES. 100 (Lipa na M-PESA Till No.: 840376). We’ll be happy to help.

About the Author

Caleb  Mwema
Caleb Mwema

I’m a beginner tech and biz enthusiast, and a blogger of stuff I find useful and interesting in my adventures as a Kenyan. Click on LinkedInTwitter, Facebook and Instagram to like and follow my pages on the mentioned socials.

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